A wave of spam email significantly higher than normal disrupted Comporium customers’ email service, company spokesman Glenn McFadden said Friday.
McFadden said the number of customers affected has not been determined but called the effect of the spam attacks “widespread.”
The problem was first detected around noon Monday and appeared to be resolved by Tuesday morning. However, the email system slowed again Wednesday morning, he said.
“This placed stress on our email servers, and in some cases, this extra load impacted the ability of our customers to send and receive email,” McFadden said. “Our personnel resolved the bulk of the problem by that evening, but some email accounts still were affected until Thursday.”
McFadden said the majority of Comporium customers regained normal email function within a short time. As of late Thursday evening, all customer email functions were operating properly, he said.
McFadden said no customer email was lost or account information jeopardized.