Fort Mill Times

FAQs for the Redesigned FortMillTimes.com

Why did you change the Web site?

To better serve our readers.

In the years since we last redesigned  FortMillTimes.com, we have added more features and put an emphasis on regularly updating news stories throughout the day. We want this new design to be easier for you to read, better organized for this additional content and display breaking news and features more prominently on our home page. Other content has been reorganized under a new tab navigational structure to make everything easier to find.

In addition, we’ve added a number of ways you can comment about the latest news going on in Fort Mill Township: you can comment directly on any story, you can recommend stories or e-mail stories to others, and you can link stories to various sites like Digg.

Help! I’ve spotted a problem on the Web site. What do I do?

Please e-mail online@heraldonline.com to report any problems.

How do I find the various sections?

We’ve simplified finding the sections, with the most popular sections featured in tabs across the top of the page. Simply mouse over a tab to browse what’s listed in that section and click on a tab to go to that section. Can’t find a story on a particular topic? There’s a search engine on the top of each section page.

The Web site seems to be loading more slowly than before. Why?

The first time you try logging into the new site, your computer may experience a slow connection because it’s still trying to find the old site’s information. You’ll want to clear your web browser’s cache. Click here to find out how to do this for your browser.

Why does Fort Mill Times require registration to access certain functions?

Like many other publications, the Fort Mill Times collects visitor information to gain the capability to deliver targeted news content, as well as advertising content that is likely to be of interest to you. The more information we have about your interests and preferences, the better we can make decisions as to what additional news, products and services to provide. Becoming a registered user also enables you to comment on stories and message boards and receive daily e-mail newsletters and breaking news alerts.

Our fast, one-time, free registration process means you won't have to remember your password every time you come to the site. Regardless of whether you register or not, you'll still get all of the excellent local news and sports coverage you've come to expect from the Fort Mill Times!

We understand that some may see this as an inconvenience, but we hope you'll see the benefits of creating a personalized information service that you can trust as an unbiased, professional news source. We also realize that Internet privacy is a real concern, but the information you share with us will not be sold or given to other companies. If you have questions or concerns, please consult our  privacy policy or send us an e-mail.

How do I register for an account?

A link to our registration page is located in the upper right hand corner of our site. You can also navigate to this page by clicking here. Fill in the required fields and click "Register."

If I see a great photo, can I buy it?

In many cases, yes. Please contact the editor at 547-2353 or by e-mail.

How do I comment on stories?

Users now have the ability to comment on nearly every story once they register. Go to the “Login” section of the home page, and follow the instructions located there. It’s easy, fast, and free! Then enjoy commenting on the local news around Fort Mill Township – we want to hear what you have to say, and so do our other readers!

What are the standards for comments and postings on forums?

The comments and forums feature on the new FortMillTimes.com offers you the opportunity to voice your thoughts on issues of the day. We ask that you abide by our desire to encourage lively, open debate within the standards of common sense and politeness: no profanity, no hate speech, no personal attacks, no spamming. We live in a community that values neighborliness and we want your local web site to reflect that value.

If you have any questions or concerns about these standards, please e-mail Editor Mike Harrison.

How will I be identified in comments and forums?

You’ll be identified by the user name you chose when you register on FortMillTimes.com. You may now add a photo or avatar to your user name as additional identification, if you wish.

How can I change my username?

To change your username, you’ll need to create a new account on FortMillTimes.com.

I've forgotten or lost my password. What do I do?

You do NOT need to re-register. You may retrieve your password by clicking here. Please follow the instructions and your password will be sent to you via e-mail.

How do I change my password?

You will need to know your user name and your current password to change your password. Please go to click here and follow the steps indicated.

Is my password secure from other web sites or individuals?

Your password is stored in a secure database that is inaccessible to outside parties. No outside party, Web site or individual will be able to steal your password.

What is a cookie?

A "cookie" is a small data text file that is placed in your browser and allows FortMillTimes.com to recognize you each time you visit this site. Cookies are used to help Web sites determine past preferences, for example, sections read during your visit. In addition, the cookie will allow The FortMillTimes.com to identify you as a registered user each time you visit the site, eliminating the need for you to type in your password each time you visit.

If you choose the browser option to "Save Your Password," we use a cookie to allow you to log in to FortMillTimes.com automatically without entering your login and password each time you visit the site. This cookie remains on your hard disk indefinitely or until you delete your cookie file.

What happens if I do not accept your cookies?

If you do not accept the cookie set by FortMillTimes.com, we will not have a way of identifying you as a registered user. As a result, you will have to login each time you try and access a secured area. Please note that we will not give out your personally identifiable information. For more information, please read our privacy policy.

What information will you be tracking with my cookie?

The cookie will be used to authenticate you as a registered user. In addition, the cookie will track the date and time you were on the site and pages you visit. We will be using this information to determine which areas of our site are of most interest to our readers as well as our advertisers. We will use your basic account information and site preferences in order to offer more news and information that matches your interests. We will not share any data with advertisers that is not in aggregate form. For example, we may tell an advertiser that 50% of our readers read stories about mobile phones last month, but nothing that personally identifies you as an individual.

If I register/accept cookies, will I receive unsolicited e-mail from you or any third party?

No, you will not receive e-mail from FortMillTimes.com or our partners unless you indicated that this is your preference when you sign in.

What are you doing to protect my privacy?

The Fort Mill Times has a strict privacy policy and we are committed to respecting your privacy rights as our guests. We realize that you are entrusting us with personal information and we will not share this with any third party. Information about our site visitors as a whole may be aggregated and shared, but not individual information. For example, we may share with an advertiser that 65% of our registered users are male, 70% of our female users enjoy reading books or 50% of our visitors read news stories about weight loss last month. If you have any additional concerns, please consult our privacy policy or contact us directly.

How do I get a question answered that is not listed here?

Post a comment or question below. The Fort Mill Times editorial staff will be regularly monitoring your comments and posting responses to questions.

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