Over 3,000 Truist workers in Charlotte impacted by new work-from-home policy
Truist bank will require all employees to return to the office five days a week starting early next year, ending pandemic-era work-from-home policies.
It’s a move that impacts several thousand workers in the Charlotte area: Truist has about 40,000 employees companywide and more than 3,000 workers locally.
Hybrid work arrangements split between home and office will end starting Jan. 5, the Charlotte-based bank confirmed to The Charlotte Observer Wednesday. This shift from pandemic-era remote work policies is meant to boost in-person collaboration and reinforce corporate culture, Truist said.
“This decision reflects our belief that in-person teamwork drives stronger results for our clients, teammates and stakeholders,” Truist said in a statement to The Charlotte Observer.
The current remote work policy requires hybrid employees to be in the office four days a week. Last year, Truist recalled all investment banking workers to return to the office five days a week.
Truist declined to say how many employees work on a hybrid schedule.
Truist is one of Charlotte’s three dominant banks, along with Bank of America, also based in Charlotte, and San Francisco-based Wells Fargo with 27,000 local workers. Both banks declined requests for comment Wednesday.
Bank of America and Wells Fargo have similar hybrid work policies that allow most employees to work from home two days a week, with client-facing roles like investment banking required to be in the office five days a week.
About Truist bank
Truist was formed in December 2019 with the $66 billion merger of BB&T based in Winston-Salem and SunTrust Banks in Atlanta.
By 2022, Truist opened its first branch in uptown Charlotte in the same building as its headquarters at 214 N. Tryon St., and converted existing SunTrust and BB&T branches to Truist.
As part of Truist’s restructuring, the bank began expanding its commercial and corporate banking sectors this summer with several new hires and employee appointments. Truist is recruiting to expand coverage in key areas, including consumer and retail, energy and infrastructure, financial institutions, healthcare, industrials and services, media and telecom, and technology.
Truist has over 1,900 bank branches in 17 states, primarily in the Southeast as well as in Indiana, Maryland, New Jersey, Ohio and Pennsylvania. Truist has total assets of $544 billion as of Sept. 30, 2025.
This story was originally published November 12, 2025 at 10:26 AM with the headline "Over 3,000 Truist workers in Charlotte impacted by new work-from-home policy."
