NC TV customers may be eligible for a $20 credit. Here’s how to claim it
AI-generated summary reviewed by our newsroom.
- Millions of YouTube TV subscribers lost Disney channels due to contract disagreement.
- YouTube TV offers a $20 credit for customers, which can be applied to the next bill.
- During blackout, use a digital antenna to watch ABC or subscribe to ESPN for sports.
Millions of TV customers, including many in North Carolina, have been unable to watch channels including ESPN and ABC for more than a week, since YouTube TV and Disney are still without a distribution agreement.
YouTube TV, the streaming platform owned by Google, and The Walt Disney Co. did not make a new deal before the previous agreement expired at 11:59 p.m. Thursday, Oct. 30.
“Disney is proposing costly economic terms that would raise prices on YouTube TV customers and give our customers fewer choices,” YouTube TV said in a previous statement.
From Disney’s perspective, Google is “exploiting its position at the expense of their own customers.”
The dispute has not just gained the attention of YouTube TV customers. Brendan Carr, the chair of the Federal Communications Commission, weighed in Monday, Nov. 10 via a post on X, previously Twitter.
“Google and Disney need to get a deal done and end this blackout,” Carr wrote. “People should have the right to watch the programming they paid for — including football.”
Because Disney’s content, including popular sporting events and news programs such as “20/20,” has been unavailable for YouTube TV subscribers for an “extended period of time,” YouTube TV is offering customers a $20 credit.
However, the credit may not be applied automatically for some customers.
How to claim YouTube TV credit
YouTube TV customers who are billed through Google Play or another provider do not need to take any steps to claim the credit; it will be applied to their accounts automatically. Check how you’re billed on the Billing tab at tv.youtube.com.
If you pay for YouTube TV directly, here’s how to redeem the $20 credit.
- Go to tv.youtube.com on your web browser and sign in.
- Select your profile picture.
- Select “Settings.”
- Select “Updates.”
- Select “Claim credit.”
A message will confirm that the credit will be applied toward the next bill.
YouTube TV members will also receive an email with instructions for redeeming the credit.
A monthly subscription to YouTube TV costs $83. For a limited time, new subscribers can get $10 off for their first three months.
How to watch lost channels
Some North Carolina customers may be able to watch ABC for free with via a digital antenna. Viewers can see which channels may be available at their home at fcc.gov.
Customers can watch sports programming with an ESPN account, which costs about $30 per month.
This story was originally published November 11, 2025 at 2:41 PM with the headline "NC TV customers may be eligible for a $20 credit. Here’s how to claim it."
