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What’s open and safe to do in Asheville after Helene hit Western North Carolina?

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Parts of Western North Carolina welcome fall leaf visitors

Many Western NC towns that would normally see a surge of tourists for fall leaf season are not only recovering from the storm’s aftermath but also struggling due to the drop in visitors.

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Asheville, one of the hardest-hit areas amid Hurricane Helene, is reopening in bits and pieces to cautiously welcome back travelers as recovery efforts there remain underway.

The Sept. 27 storm caused widespread road closures, along with power failures and gas and water outages. Cell phone and internet service was also disrupted, isolating much of the region. Over the past few weeks, however, progress has been made to return many areas of the city — including downtown Asheville — to some level of normalcy.

Downtown Asheville is seen from Riverside Drive, October 5, 2024.
Shops and restaurants in downtown Asheville have reopened, although some have limited hours. Angela Wilhelm/Citizen Times USA TODAY NETWORK

Now Biltmore — one of Asheville’s biggest attractions — plans to reopen Nov. 2, and Christmas at Biltmore will proceed through Jan. 5.

Biltmore House and its garden, vineyards and lodging spaces were largely undamaged in the storm, although the entrance to the grounds and other areas of the property had flooded. Post-storm repairs and work clear out trees and other debris is ongoing.

[MORE ON BILTMORE: Biltmore Estate sets reopening date, even as parts remain closed due to Helene damage..]

Some parts of Asheville have a much longer road to recovery, however. High impact areas that include parts of the River Arts District, Biltmore Village and Swannanoa are facing heavy repairs, and officials advise staying clear of those areas.

Asheville’s River Arts District suffered some of the most catastrophic damage during Hurricane Helene. A city official said recently that 80 percent of the district was destroyed. In the days after the storm a makeshift statue was erected off of Lyman Street, next to the French Broad River. The figure stood atop a pile of cinder blocks and held a sign that spoke not only for the city, but the entire region.
Asheville’s River Arts District suffered some of the most catastrophic damage during Hurricane Helene. A city official said recently that 80 percent of the district was destroyed. In the days after the storm a makeshift statue was erected off of Lyman Street, next to the French Broad River. The figure stood atop a pile of cinder blocks and held a sign that spoke not only for the city, but the entire region. Andrew Carter acarter@newsobserver.com

As we continue our series on post-hurricane traveling in Western North Carolina, you can browse our other guides here:

Here is what you need to know about traveling to Asheville in the near future.

How to get to Asheville

Travelers who plan to visit are encouraged to drive to Asheville with caution and safety in mind. Many roadways in and around Asheville are closed for repairs due to damage from Helene, although main roads have reopened.

Drivers should check www.Drivenc.gov for the most recent information before heading out.

Can I stay in Asheville?

If you had previous plans in motion for an Asheville trip, check with your lodging provider ahead of time to confirm availability. Some rentals are being used to house displaced residents, repair crews and aid workers.

Travelers looking for accommodations can also check this list of major hotel brands operating in the area and contact the Visit NC Call Center at 1-800-VISITNC for assistance in finding availability.

Other places to check include:

Carolina Mornings

Location: Multiple

Carolina Mornings isn’t taking tourism related reservations until Nov. 1. After that, you can browse its stock of 156 rental properties to find a home or cabin that will work for you. Carolina Mornings also offers a guest loyalty program for travelers who visit frequently.

Greybeard Rentals

Location: Multiple

Greybeard manages about 250 cabins and vacation rentals in the Asheville area, with a variety of options to suit your needs. Pet-friendly accommodations are available, and some specials are even listed for travel through the end of the year and into January.

A damaged building in Biltmore Village near downtown Asheville, N.C. is surrounded by mud Thursday, Oct. 3, 2024
A damaged building in Biltmore Village near downtown Asheville, N.C. is surrounded by mud Thursday, Oct. 3, 2024 TRACY KIMBALL tkimball@heraldonline.com

What restaurants are open in Asheville?

Many restaurants are open for services, although some have limited hours. Check Explore Asheville’s guide to restaurants and other businesses that are currently serving customers before you go. Here are a few to check out, as well:

Biscuit Head

Location: 733 Haywood Rd Asheville, NC 28806

Biscuit Head has multiple locations, although some were hard hit by the storm. (Its Haywood Road and Biltmore Avenue locations remain closed.) At the Haywood Road location, you can load up on a hearty breakfast of biscuits and gravy, biscuit doughnuts or even biscuit French toast topped with strawberry syrup and powdered sugar. Gluten-free and vegan biscuits are available.

Old Europe Pastries

Location: 18 Broadway St Asheville, NC 28801

You may have seen that Old Europe Pastries was featured on NBC for feeding unused wedding cakes to folks in the storm’s aftermath. It’s now open again, serving croissants, pies and other sweet treats.

West Village Market & Deli

Location: 771 Haywood Road, Asheville, NC 28806

West Village Market & Deli, which was operating the store even without lights to serve customers, has fully reopened and restocked. Its grab-and-go deli selection includes vegan, vegetarian and gluten-free selections.

Wild Ginger Noodle Bar

Location: 1950 Hendersonville Road Suite #12, Asheville, NC

Wild Ginger Noodle Bar has fully reopened and added Tuesday service to feed guests seven days a week. The highly popular Vietnamese restaurant serves up pho, along with noodles, rice dishes and banh mi.

A pickup truck is encased in mud Thursday, Oct. 3, 2024 near downtown Asheville, N.C.
A pickup truck is encased in mud Thursday, Oct. 3, 2024 near downtown Asheville, N.C. TRACY KIMBALL tkimball@heraldonline.com

Bonus: Your favorite Asheville restaurants with Charlotte locations that have reopened include:

[SAVAGE STORM: Charlotte restaurateurs had to watch from afar while Helene destroyed their Asheville locations.]

Information for visiting the Asheville area

Check advisories while planning your trip, and note that many areas in Western North Carolina — including parts of Asheville — are facing extended recovery times.

Resources to check before you go

Storm cleanup is underway in many parts of Western North Carolina. Make sure to get the most up-to-date information you can before you head out.

Inches of mud cover Biltmore Village in Asheville on Wednesday October 2, 2204. The area received extensive damage from flooding of the Swannanoa River after the remnants of Hurricane Helene caused torrential rainfall in western North Carolina.
Inches of mud cover Biltmore Village in Asheville on Wednesday October 2, 2204. The area received extensive damage from flooding of the Swannanoa River after the remnants of Hurricane Helene caused torrential rainfall in western North Carolina. Travis Long tlong@newsobserver.com

This story was originally published October 25, 2024 at 6:00 AM with the headline "What’s open and safe to do in Asheville after Helene hit Western North Carolina?."

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Heidi Finley
The Charlotte Observer
Heidi Finley is a writer and editor for CharlotteFive and the Charlotte Observer. Outside of work, you will most likely find her in the suburbs driving kids around, volunteering and indulging in foodie pursuits. Support my work with a digital subscription
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Parts of Western North Carolina welcome fall leaf visitors

Many Western NC towns that would normally see a surge of tourists for fall leaf season are not only recovering from the storm’s aftermath but also struggling due to the drop in visitors.